Saturday, October 9, 2010

Why is ISO 9001:2008 Certification Important?

Why is ISO 9001:2008 Certification Important?

First of all it provides a system for managers and organizations to achieve excellence and opens the door for American manufacturers and/or service organizations seeking a larger role in both international trade and with other American organizations. Many organizations require their suppliers to be certified or at a minimum to be working toward certification on ISO 9001:2008 to do business.

Consider the facts (source MORI/SGS-ICS) that with ISO 9001 certification:

  • 83% realized improved management control
  • 82% realized improved customer satisfaction
  • 62% said it improved the ability to win work
  • 61% stated a more motivated workforce
  • 60% realized improved productivity
  • 60% saw reduced waste
  • 52% stated it improved marketing
  • 50% had reduced costs
  • 49% realized increased market share

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